If you are currently on a annual subscription plan for our nature curious box and require a refund, please contact us at naturecurious@buttercuplearning.com

We will charge you for the subscription box that you have already received at the rate of £20 and refund the remainder to your original payment method.

Please note that if you don’t want to receive your next subscription box, you will need to cancel before the 17th of the month.

You will always receive any boxes that you paid for before you cancelled.

We will also offer refunds on returned, unopened boxes that are received within 14 days of original delivery. All refunds will be processed using the original payment method.  

Your refund will cover the entire cost of the returned goods, including any applicable taxes, but not the cost of original or return shipping.